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Crafting Magical Moments, One Celebration at a Time

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From the journal

Stories and inspiration

Ideas, seasonal notes, and inspiration from our journal.

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FAQ

How much is shipping and how long will delivery take?

We are proud to offer 100% Free Shipping on all orders with no minimum purchase required. Domestic US Orders: Delivered within 5 – 7 business days. International Orders: Delivered within 7 – 21 business days. All orders require an additional 1 – 3 business days for handling and inspection prior to dispatch. Once your package is shipped, you will automatically receive a tracking link via email.

How do I track my order status?

Once your parcel is handed over to the courier, an automated email containing your tracking number and carrier website link will be sent to the email address you used at checkout. Please allow 24 to 48 hours for tracking updates to display in the carrier’s system. If you do not see your shipping email, please check your spam folder or contact our support team.

Are Avelune™ artificial trees and lighted decor easy to assemble and store?

Yes! All Avelune™ artificial Christmas trees, pre-lit garlands, and illuminated decor are engineered for effortless setup and pack-down: Trees feature hinged branch sections that fold out smoothly and collapse down neatly. Pre-lit models include integrated lighting connections to minimize tangled cords. After the festive season, simply store your items in a cool, dry place inside their original packaging or a protective storage bag to keep them in pristine condition for years to come.

How can I contact customer support if I have questions about my order?

Our customer care team is available from Monday through Friday, 9:00 AM – 5:00 PM (PST) to assist you with order status, product inquiries, or address updates: Email: ramirezmelissaqkwnb2382@gmail.com Phone: +1 970-797-5811 Mailing / Business Address: 6263 Claus Rd, Riverbank, CA 95367, United Stat