We are pleased to offer Free Standard Shipping on all orders

Shipping policy

Thank you for shopping at Avelune™! We are committed to providing you with an exceptional shopping experience and ensuring your holiday and home decor items arrive safely at your doorstep.

1. Free Shipping Worldwide

We are pleased to offer Free Standard Shipping on all orders, with no minimum purchase required:

  • Domestic US Shipping: FREE 

  • International Shipping: FREE 

2. Order Processing & Handling Time

  • Processing Time: All orders are processed and verified within 1–3 business days (Monday through Friday, excluding weekends and major holidays).

  • Once your package has been dispatched, you will receive an automatic shipping confirmation email containing your personal tracking number.

3. Shipping Estimates & Delivery Windows

Destination Delivery Time Shipping Cost
United States (Domestic) 5 – 7 Business Days FREE
International (Worldwide) 7 – 21 Business Days FREE

Note: Delivery times are estimates and may occasionally vary during peak holiday seasons, severe weather conditions, or local postal delays.

4. Order Tracking

  • After your order has shipped, a tracking number and carrier link will be sent to the email address provided at checkout.

  • Please allow 24–48 hours for tracking data to update in the carrier's system.

5. Customs, Duties & Taxes (International Orders)

  • All international shipments may be subject to import duties, value-added taxes (VAT), or customs clearance fees once the shipment arrives in your destination country.

  • Any applicable customs fees, import duties, or taxes are the sole responsibility of the customer. Avelune™ has no control over these government regulations.

6. Incorrect Address & Delivery Issues

  • Please verify that your shipping address is complete and accurate before placing your order.

  • If you notice an error in your delivery address, contact us immediately at ramirezmelissaqkwnb2382@gmail.com within 12 hours of placing your order. Once an order has entered fulfillment or shipped, address changes can no longer be processed.

7. Contact Us

For any questions regarding shipping status, order tracking, or inquiries, please reach out to our customer care team:

  • Brand / Store Name: Avelune™

  • Customer Support Email: ramirezmelissaqkwnb2382@gmail.com

  • Phone: +1 970-797-5811

  • Business Address: 6263 Claus Rd, Riverbank, CA 95367, United States